Terms and Conditions

1. Introduction

Welcome to our website. These Terms & Conditions govern your use of our website and services related to humidity control and salt damage solutions for properties in Malta.

By accessing this website or using our services, you agree to be bound by these terms.

2. Services

We provide specialized services for:

  • Treatment of rising damp and humidity issues
  • Salt damage control and wall restoration
  • Property inspection and consultation
  • Preventative solutions for long-term protection

All services are subject to:

  • Site inspection (where required)
  • Property condition assessment
  • Agreed scope of work, pricing, and timelines

3. Quotations & Pricing

  • All quotations are based on initial assessments and may vary after detailed inspection
  • Quotes are valid for a limited time (e.g., 14–30 days)
  • Additional work outside the agreed scope may incur extra charges

4. Client Responsibilities

The client agrees to:

  • Provide accurate information about the property
  • Allow access to the property at scheduled times
  • Ensure the work area is reasonably clear and accessible

Delays caused by the client may affect timelines and costs.

5. Work Execution

  • We aim to complete all work within agreed timelines, but delays may occur due to:
    • Weather conditions
    • Structural issues discovered during work
    • Material availability
  • We reserve the right to adjust methods or materials if necessary to achieve the best results.

6. Results & Limitations

While we use proven methods and high-quality materials:

  • Results may vary depending on the property’s condition
  • Complete elimination of moisture or salt may require multiple treatments
  • We do not guarantee permanent results in cases of severe structural issues beyond our control

7. Payments

  • Payment terms will be agreed before work begins
  • A deposit may be required before starting the project
  • Final payment is due upon completion unless otherwise agreed

Late payments may result in additional charges or service suspension.

8. Cancellations & Refunds

  • Cancellations must be made in advance of scheduled work
  • Deposits may be non-refundable once materials or labor have been allocated
  • Refunds (if applicable) will be handled on a case-by-case basis

9. Liability

  • We are not liable for pre-existing structural damage or hidden defects
  • We are not responsible for indirect or consequential damages
  • Our liability is limited to the value of the service provided

10. Health & Safety

We follow standard safety practices during all work. Clients must ensure:

  • Safe access to the property
  • No hazardous conditions that could affect workers

11. Intellectual Property

All website content (text, images, branding) is owned by us and may not be reused without permission.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or policies.

13. Privacy

Your use of this website is also governed by our Privacy Policy and Cookies Policy.

14. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page.

15. Governing Law

These Terms & Conditions are governed by the laws of Malta.

16. Contact Us

If you have any questions, please contact us:

  1. Email: info@econova.mt
  2. Phone: +356 2000 0000