Privacy Policy

1. Introduction

We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services related to humidity control and salt damage solutions for properties in Malta.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Property address (for inspections or services)
  • Any details submitted through contact forms

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction with the website

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotations
  • Schedule property inspections and services
  • Deliver humidity and salt treatment solutions
  • Improve our website and services
  • Communicate updates or relevant service information

We do not use your data for unnecessary marketing without your consent.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data only when necessary with:

  • Service providers (e.g., contractors, technicians)
  • Hosting and website service providers
  • Legal authorities if required by law

All third parties are expected to keep your data secure.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Provide services
  • Meet legal or regulatory requirements
  • Resolve disputes

6. Cookies

Our website uses cookies to:

  • Improve user experience
  • Analyze website traffic
  • Store user preferences

You can manage cookies through your browser settings. For more details, please refer to our Cookies Policy.

7. Data Security

We take appropriate security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR Compliance)

As our services are related to properties in Malta (EU), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or requests regarding your data, please contact us:

  • Email: info@econova.mt
  • Phone: +356 2000 0000